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Service and Project Evaluations


What gets measured, counts. We provide clients with evidence that their projects are – or not - making a difference. We take a 360o look at a project- consulting representatives from relevant stakeholder groups - staff, beneficiaries, senior management, local authorities, volunteers, community groups – to compare and contrast perceptions and conduct a gap analysis. We use a combination of qualitative research – focus groups, depth interviews, case studies – and quantitative questionnaires, including clear and comparable benefit/ outcome related statements. Then we identify a return on investment, using calculations based on tangible outcomes, such as a reduction in missed medical appointments and/or volunteer contribution.

Evaluation Examples

  • Evaluation of two NHS volunteer drivers’ scheme – strengths and weaknesses, return on investment and cost effectiveness of two local volunteer driving schemes in County Durham taking vulnerable/ older people to appointments - involving interviews with staff, volunteers, beneficiaries and analysis of records and costs.
     

  • Volunteering projects evaluation – numerous projects as part of National Lottery funding requirement to assess progress on targets, impacts and return on investment of the project and the move to greater sustainability  - based on interviews with stakeholders – volunteers, beneficiaries, project team-  in Coventry, London, Middlesbrough, Brighton.
     

  • Learning provision requirements for people with physical and sensory impairments, and/or learning difficulties or ASD  - several projects mapping existing services, identify gaps and future demand through a combination of desk research, data analysis and interviews with provider and prospective students  - for regional learning skills councils.
     

  • The experience of school among children with ASD – interviews with parents and students about their experiences to raise national awareness.
     

  • Mapping and evaluating current provision for post 16 education – projects examining the capacity of current provision for people with physical and sensory impairments, ASD, and/or learning difficulties in several regions and assessing future levels of need.

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EXAMPLES