Service and Project Evaluations
What gets measured, counts. We provide clients with evidence that their projects are – or not - making a difference. We take a 360o look at a project- consulting representatives from relevant stakeholder groups - staff, beneficiaries, senior management, local authorities, volunteers, community groups – to compare and contrast perceptions and conduct a gap analysis. We use a combination of qualitative research – focus groups, depth interviews, case studies – and quantitative questionnaires, including clear and comparable benefit/ outcome related statements. Then we identify a return on investment, using calculations based on tangible outcomes, such as a reduction in missed medical appointments and/or volunteer contribution.